Research Services has been working for the new home building
industry and developers since 1987, providing thorough and
informative evaluations of sales staff in a proficient
manner. This is entirely due to our immense familiarity with
their unique needs, training, and products. Our company
specializes in mystery shopping for builders and developers,
unlike most other customer service evaluating companies who
extend themselves over many genre.
Information Research Services provides evaluation
opportunities in many major cities, so nationwide builders
can achieve continuity of reporting and reduced expenses. We
can service a limitless number of evaluations in any
location. We have trained and qualified shoppers in most
Information Research specializes in sales and customer
service evaluations including:
of models and grounds - first impression
Determining needs and wants
needs/wants to buyer
Qualifying the buyer
community and amenities
Explanation of available financing
after the visit
evaluations allow builders the opportunity to assess sale
staff strengths and weaknesses and to be pro-active in
regard to sales training. We provide concise and objective
reporting promptly, faster than anyone in the industry. We
offer competitive and affordable pricing.
Our mission at Information Research Services is to ensure
that our clients are entirely satisfied by providing
outstanding service in a timely manner at a reasonable cost.
We are committed to continually improving our service.